Welcome to The Memory Wave!!!
These Terms and Conditions ("Terms") govern your access to and use of our website, products, and services. By accessing or using our website, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use our website or services.
1. About Us
The Memory Wave provides personalized memory preservation services and products, including but not limited to photo albums, digital memory collections, customized gifts, and related services.
2. Eligibility
By using our website, you confirm that you are at least 18 years of age or are using the website under the supervision of a parent or legal guardian.
3. Products and Services
All products are subject to availability.
We reserve the right to modify, discontinue, or update any product or service without prior notice.
Product images are for illustration purposes only. Actual products may vary slightly in appearance due to screen settings and handcrafted variations.
4. Orders
Orders are confirmed only after successful payment.
We reserve the right to refuse or cancel any order for reasons including product availability, pricing errors, suspected fraud, or inaccurate information.
Once production has begun for personalized products, cancellations may not be possible.
5. Pricing and Payment
All prices are displayed in the applicable currency unless otherwise stated.
Prices may change without prior notice.
Payments must be completed through our approved payment methods before order processing begins.
Applicable taxes and shipping charges will be added during checkout where required.
6. Personalized Content
Customers are responsible for ensuring they have the legal rights to upload photographs, videos, text, artwork, or any other content submitted for personalization.
You agree not to upload content that:
Violates intellectual property rights.
Contains unlawful, abusive, defamatory, or offensive material.
Infringes upon another person's privacy.
Contains malicious software or harmful code.
The Memory Wave reserves the right to reject any content that violates these Terms.
7. Intellectual Property
All website content, including logos, branding, graphics, text, layouts, and designs, is the property of The Memory Wave unless otherwise stated and is protected by applicable intellectual property laws.
You may not reproduce, copy, distribute, or commercially exploit any content without prior written permission.
8. User Accounts
If you create an account:
You are responsible for maintaining the confidentiality of your login credentials.
You are responsible for all activities that occur under your account.
Notify us immediately if you suspect unauthorized access.
9. Shipping and Delivery
Delivery estimates are provided for convenience only and are not guaranteed.
The Memory Wave is not responsible for delays caused by:
Courier services
Weather conditions
Customs clearance
Incorrect shipping information provided by customers
Events beyond our reasonable control
10. Returns and Refunds
Because many of our products are personalized, they may not be eligible for return or refund unless:
The item arrives damaged.
The wrong product was delivered.
There is a manufacturing defect.
Customers should contact us within the specified return period and provide photographs where applicable.
11. Limitation of Liability
To the maximum extent permitted by law, The Memory Wave shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website, products, or services.
Our total liability shall not exceed the amount paid for the relevant order.
12. Privacy
Your use of our website is also governed by our Privacy Policy. By using our services, you consent to the collection and use of information as described in our Privacy Policy.
13. Third-Party Links
Our website may contain links to third-party websites for your convenience. We are not responsible for the content, policies, or practices of those websites.
14. Prohibited Uses
You agree not to:
Use the website for unlawful purposes.
Attempt unauthorized access to our systems.
Distribute viruses or malicious software.
Interfere with website functionality.
Misrepresent your identity or information.
15. Changes to These Terms
We reserve the right to update these Terms at any time. Changes become effective immediately upon publication on this website. Continued use of the website constitutes acceptance of the revised Terms.
16. Governing Law
These Terms shall be governed by and interpreted in accordance with the laws of India. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts located in the applicable jurisdiction where The Memory Wave operates.
17. Contact Us
If you have any questions regarding these Terms and Conditions, please contact us.
The Memory Wave